Privacy Policy
Your privacy matters to us as much as your book does. Here's exactly what we collect, why, and the control you have over it.
Last updated: August 202601About This Policy
At State Publishers, protecting our customers is our top priority, and we treat your information as carefully as we treat our own. Although we collect information from our customers, it is used only to improve the services we provide. We recognise that maintaining and using our customers' information is our responsibility, and we do not rent or sell the information our customers give us online.
This policy describes how the personal information we collect is used, why we collect it, and how we use it. It also explains the choices you can make about how we collect and use your information.
02Personal Information Collected
The information collected by State Publishers includes your name, email address, mailing information and telephone number. These are details you provide when placing an order or when sharing your information with us. We may also use the email addresses or mailing details we receive through our contact channels, such as our Contact Us form, to respond to comments, questions and similar enquiries.
We also keep records of the services and projects that have interested our customers, as well as their purchases online.
03Use of Collected Data
The information we collect is used in a number of ways. We use the information saved by our customers to process their requests. We also send emails to confirm orders, and our customer support team may contact you by phone, mail or email if we have further questions regarding the request placed.
As a customer, you may also receive updates about our website and services, which may include a newsletter and information on promotions. We may also use information about your interests and purchases to help improve our website and your overall experience with us.
04Newsletter Opt-out
If you no longer wish to receive our newsletter and promotional communications, you can opt out by following the instructions included in every newsletter or communication, by emailing us at info@statepublishers.com, or by calling us at (646) 776-0765.
05Social Media Features & Widgets
Our website includes social media features, such as the Facebook Like button, and widgets, such as the Share button or interactive mini-programs that run on our site. These features may collect your IP address, record which page you are visiting on our site, and may set a cookie to enable the feature to work properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing them.
06Third-Party Sharing
Your personal information will not be disclosed to third parties unless agreed in writing. There are no circumstances under which we provide your personal information to outside parties for their own use.
We use payment processors to bill you for services. These companies do not retain, share, store or use personally identifiable information for any other purpose. We may also use live-chat providers to offer customer support on our website. These companies are authorised to use your personal information only as necessary to provide services to us.
07Security of Personal Information
Your information is kept secure. It is protected during transmission using Secure Sockets Layer (SSL) software, which encrypts the information you enter.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can email us at info@statepublishers.com.
08Access of Registered Accounts
You can access your registered account by signing in on our website. Once signed in, you have access to your past records and the information you have already submitted to the site. You can update your information at any time from your account settings.
09Changing, Deleting & Unsubscribing
To cancel a subscription or request that your personal information be deleted, please send us an email. This will stop you from receiving email communication relating to any order you may have placed on the site.
We will retain your information for as long as your account is active or as needed to provide you with our services. Please contact us if you wish to close your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
10Cookies & Their Use
Cookies are small alphanumeric identifiers transferred to your device through your web browser. They enable our systems to recognise your browser and to remember your preferences during visits.
The Help section of the toolbar on most browsers explains how to stop your browser from accepting new cookies, how to have the browser notify you when a new cookie is received, or how to disable cookies altogether. Cookies allow you to take advantage of the best features of our site, and our recommendation is that you leave them enabled.
We also monitor your IP address to troubleshoot problems with our server and to administer our website. Your IP address is also used to gather broad demographic information, such as your general location and internet service provider. We may collect aggregated information on how our visitors use the site, which may include traffic patterns and search queries. No IP address or log-file information is tied to personally identifiable information (PII).
We also log browser types, access times, the URLs from which visitors came to our site, and the URLs viewed while on our site. As stated throughout this Privacy Policy, we do not give this information to third parties, except in aggregate form.
The use of cookies by our partners, affiliates, and service providers is not covered by our privacy statement. We do not have access to or control over these cookies. They may use session ID cookies to make it easier for you to navigate our site.
11Clear Gifs (Web Beacons)
We use a technology called clear gifs (also known as web beacons or web bugs) that helps us better manage content on our site by telling us which content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, used to track the online movements of web users. Unlike cookies, which are stored on your device, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.
12Testimonials
With your consent, we may post your testimonial alongside your name. If you would like your testimonial removed, please contact us and we will take care of it.
13Links to Other Websites
Our site includes links to other websites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
14Notice of Changes to This Policy
If we decide to change our privacy policy, we will post those changes on this page, and in other places we consider appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page before the change takes effect.
15Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law, and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
16Questions
If you have any questions regarding our Privacy Policy or our use of your information, please call us at (646) 776-0765 or email us at info@statepublishers.com.
Questions about your privacy?
If you have any questions about this policy or how we use your information, we're glad to help.